330 · Official Document
330 Privacy Policy — User Information Protection
This Privacy Policy explains how the 330 platform collects, uses, stores and protects the personal information of Malaysian users. Please read this document carefully before using our platform.
Last updated: January 2026
Information Collected by 330
The 330 platform collects several categories of information from users to ensure services are delivered securely, efficiently and in a personalised manner. The information collected covers the following:
Account Information
During registration, you are required to provide your full name, email address, phone number and identity verification details. This information is used to create and manage your account on 330.
Device & Browser Information
330 automatically logs technical data including device type, operating system, browser version, IP address, language settings and time zone. This information helps us diagnose technical issues, prevent fraud and ensure the platform runs smoothly across all devices.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (MYR), 330 records transaction details such as the selected payment method, transaction amount, date and time. Full bank account numbers or card details are not stored directly by 330 — all payment processing is handled through secure payment processors.
Platform Usage Data
330 records in-platform activity including games played, session duration, login frequency and interactions with platform features. This data is used to improve the user experience and personalise game recommendations.
Purpose of Data Use
All information collected by 330 is used solely for legitimate purposes directly related to the delivery of platform services. The primary purposes are as follows:
Verifying identity, processing registrations, managing account settings, and ensuring secure login for every 330 user.
Processing MYR deposits and withdrawals, verifying payments and maintaining accurate financial records for every account.
Analysing usage patterns to improve the interface, introduce new features and ensure the 330 platform stays relevant to the needs of Malaysian users.
To monitor suspicious activity, prevent unauthorised access and maintain a secure platform environment for all members.
Cookies & Activity Tracking
The 330 platform uses cookies and similar tracking technologies to enhance the user experience and gather analytics data that helps us understand how users interact with the platform.
330 uses several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions, security, and navigation. These cookies cannot be disabled.
- Performance Cookies: Collecting information on how users navigate the platform, including the most frequently visited pages. This data is used to improve platform performance.
- Functional Cookies: Allows the platform to remember user preferences such as language, display settings and other personalisations for future sessions.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the 330 platform.
Data Storage, Security & Information Sharing
Data Storage & Security
All personal information of 330 users is stored on servers protected with industry-standard data encryption. 330 employs strict security protocols including data transmission encryption (HTTPS) and restricted access controls to ensure that only authorised personnel can access sensitive user information.
User data is retained for as long as the account remains active and for any period required by law or legitimate operational needs. Once an account is closed and the minimum retention period has elapsed, data will be securely deleted.
Sharing Information with Third Parties
330 does not sell, lease, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following circumstances:
- Payment processors required to complete MYR deposit and withdrawal transactions
- Legal or law enforcement authorities where required under Malaysian law
- Technical service providers operating the platform infrastructure under strict confidentiality agreements
All third parties that receive 330 user data are bound by data protection policies that are equally or more stringent.
As a registered 330 platform user, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data, subject to legal requirements
- Right to Object: Object to the processing of your data for specific purposes
Policy Changes & How to Contact Us
Changes to This Privacy Policy
330 reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform enhancements. When significant changes are made, users will be notified via in-platform notifications or email. The date of the last update is shown at the top of this document. Continued use of the 330 platform following any changes constitutes acceptance of the updated Privacy Policy.
Contact the 330 Support Team
If you have any questions, concerns, or wish to exercise your privacy rights under this Privacy Policy, please contact the 330 support team via:
Email: [email protected]
We aim to respond to all privacy-related enquiries within a reasonable timeframe. For general questions about the platform, you may also refer to the FAQ us.
This policy applies to all 330 platform users in Malaysia and is governed by applicable Malaysian laws on personal data protection.
Questions About Your Privacy?
The 330 team is ready to assist with any questions regarding your privacy and data security. For general enquiries, our FAQ page covers a wide range of topics related to platform use.
Contact us: [email protected]